World Tour Chicago Service Cloud Breakfast


Join Salesforce, MaestroQA, Thunder, and Vonage for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

  • Getting Started with Generative AI in your Contact Center and Service Operations
  • Improving Agent Performance at Scale with Automations, Swarming, and Intelligence
  • Modernizing Your Telephony and Contact Center Tech Stack
  • Change Management Best Practices in Service & Support

Following an engaging discussion with our panel of thought-leaders, stick around to network with CX leaders or walk over to McCormick Place for World Tour Chicago!

Marriott Marquis Chicago

2121 S Prairie Ave

Great Lakes E, 2nd floor

Chicago, IL 60616

December 6th, 2023

7:30 AM - 9:00 AM

Please Note: This is an invite-only event with limited space available. Don't miss this opportunity to elevate your business and network with industry leaders.

Please complete the form to register:

*By submitting this form, you agree to have your contact information, including email, passed on to the sponsors of this event for the purpose of following up on your interests.

ABOUT THE EVENT


December 6th, 2023
7:30 AM - 9:00 AM


7:30 | Check-in & Networking Registration begins. Enjoy some breakfast while meeting service and support peers.

8:00 | Facilitated Discussions Facilitated panel discussion with customers and thought leaders.
Marriott Marquis Chicago
2121 S Prairie Ave
Great Lakes E, 2nd floor
Chicago, IL 60616

SPEAKERS

Yaron Wilf
VP, Service Cloud Practice Lead at Thunder
Anthony Tuel
Solutions Engineer at Vonage
Mike Cliffe
Director of Product Management, Service Cloud at Salesforce
Rekha Srivatsan
VP, Product Marketing, Service Cloud at Salesforce

ENJOY CONVERSATIONS WITH
CUSTOMER EXPERIENCE LEADERS

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Thunder

Thunder is the fastest growing Salesforce consulting partner with a mission of helping customers love Salesforce forever. We are 3X backed by Salesforce Ventures, earning their earliest SI investment ever. Our passion is in helping organizations achieve their most ambitious business goals, all while keeping a smile on their employees’ faces.
 
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Vonage

Vonage is a global leader in cloud communications providing contact center, unified communications, and APIs. Vonage is the highest customer-rated voice application on the AppExchange and top Service Cloud Voice BYOT partner, helping businesses accelerate their telephony transformation.
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MaestroQA

Provide 100% visibility into your support operations through automated QA. MaestroQA makes it easy to understand support quality, so you can improve every part of the customer experience.